![]() ![]() ![]() When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).Make sure to backup your phone data before doing the reset as it will be deleted in the process. This will revert your phone back to its original factory condition. One last troubleshooting step you should consider is a factory reset. Press the Power key to restart the device.When the wipe cache partition is complete, “Reboot system now” is highlighted.Press the Volume down key to highlight “yes” and press the Power key to select.Press the Volume down key to highlight “wipe cache partition.”.When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.To check if a corrupted cached data is causing the problem you will need to wipe the cache partition of the phone from the recovery mode. Sometimes this data can get corrupted which results in issues occurring on the device. The phone system cached data is used to speed up the access to your phone apps. Find out what app this is and uninstall it. In case the issue does not occur in this mode then it’s likely that the problem is caused by an app you downloaded. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.Continue to hold the Volume down key until the device finishes restarting.Immediately after releasing the Power key, press and hold the Volume down key.When SAMSUNG appears on the screen, release the Power key.Press and hold the Power key past the model name screen appearing on the screen.To check if this is the case you will need to start the phone in Safe Mode since only the pre-installed apps are allowed to run in this mode. There are instances when an app you downloaded and installed in the phone could be causing this problem. Once the phone restarts check if the issue still occurs. Press and hold the Power and Volume down key for up to 45 seconds.This is usually done when a phone becomes unresponsive but is also recommended in this particular case. ![]() In case the above steps fails to fix the problem then proceed with the additional troubleshooting steps listed below.įor this particular case you should do a simulated battery pull or what is also called as a soft reset. If you have another computer available then try connecting your phone to it then check if the issue still occurs. Try connecting the phone to different USB ports of your computer to check if the problem is caused by particular port. Once this is done try using a different USB cord to connect the phone to your computer. Make sure to remove any dirt or debris stuck in this port. ![]() If an update is available then I suggest that you download and install it first.įor this particular problem you should first try to clean the charging port of the phone using a can of compressed air. Solution: Before performing any troubleshooting steps on this phone its best to make sure that it is running on the latest software version. I have enabled developer options, I’ve enabled USB debugging mode, I’ve set USB configuration to MTP. I have tried uninstalling Media go from laptop. I have since tried it, and my phone no longer gives the option to transfer data, when it’s plugged into the laptop using a new Griffin sync lead, the only option is “cable charging.” It also no longer “fast charges”. I was successfully able to transfer photos to my laptop using MediaGo. Problem: I bought a reconditioned Samsung Galaxy S9. How To Fix Samsung Galaxy S9 Cannot Transfer Data To PC We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. This is a free service we are offering with no strings attached. We will be more than happy to assist you with any concern that you may have with your device. If you own a Samsung Galaxy S9 or any other Android device for that matter then feel free to contact us using this form. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 cannot transfer data to PC issue. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. It sports a 5.8 inch Super AMOLED Infinity Display while under the hood is a Snapdragon 845 processor combined with 4 GB of RAM. The phone uses an Aluminum frame which is protected by Corning Gorilla Glass on both the front and back. The #Samsung #Galaxy #S9 is a flagship device released last year which is considered as one of the best Android smartphone model. ![]()
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